How susceptible are you to food cues?
Add-on Support
Office Hours
Stay Connected and Supported
Get your own direct line to expert help.
What is Office Hours?
Whether you’re tackling challenges, stuck on a question, or need a little extra guidance, Office Hours gives you personalized answers — on your schedule.
Office Hours is a flexible, on-demand service designed to keep you on track. Submit your questions anytime, and our expert instructors will provide thoughtful, personalized voicenote responses. These recordings are added to a growing library with searchable transcripts, so you can learn from others’ questions too.
How it Works
Submit Your Questions
Use a dedicated chat channel to ask anything about your iDiet experience, meal plans, mindset, or strategies.
Receive Audio Answers
Your questions will be answered in a series of weekly voicenote recordings video by our expert instructors.
Access the Library
Read or listen to answers and explore a searchable library of past recordings and transcripts for quick reference.
Why Office Hours?
We’ve got you
Pricing and Bundles
Subscription Price: $27/month if you choose to subscribe.
Bundle with OnTrack: Combine Office Hours with OnTrack and take $10 off
What You’ll Gain
Get Extra Support When You Need It
Stay connected and supported with Office Hours. Whether you’re starting your journey or maintaining success, expert guidance is just a question away.
Commonly Asked Questions:
1. Who can use Office Hours?
Anyone currently or previously enrolled in iDiet OnDemand, Engage, Positive Psychology, or OnTrack programs can subscribe to Office Hours for support.
2. Why do I have to pay for help?
Office Hours is an additional form of support, on top of the forum-based support, reference library, and chatbot you get for free with OnDemand, and the weekly meetings you get with OnTrack. You don’t have to pay for Office Hours unless you want more personalized answers and the associated answer library.
3. How are the questions answered?
Our expert instructors review all submitted questions and respond with personalized, thoughtful answers via weekly recorded voicenotes.
4. Can I ask multiple questions?
Yes! You’re welcome to submit as many questions as you need. Each will be addressed in the weekly voicenotes.
5. What happens if I miss the weekly video?
You’ll receive access to the recording, which will be stored in your searchable library for future reference.
6. Can I cancel anytime?
Yes, Office Hours is a month-to-month subscription that you can cancel anytime.
Bridge the Gap with Expert Guidance
Office Hours is here to provide the clarity and confidence you need.